Banking FAQ
Mobile display optimization checklist
- Screen orientation — portrait for slots, landscape for live tables.
- Browser choice — use updated Chrome or Samsung Internet; disable desktop mode.
- Network stability — prefer stable WiFi or strong 4G; avoid slow VPN tunnels.
- Battery saver — turn off power-saving while running heavy graphics.
- Audio — adjust volume and mute notifications to avoid accidental interruptions.
- Graphics — lower effects if frames drop or lobby loads slowly.
- Background apps — close heavy apps so RAM stays free for smooth play.
frequently asked
Why has my Pixel138 deposit not been credited?
Common causes: underpayment, wrong account, mismatched sender name. Ensure transfer follows official cashier instructions after login. Contact CS if balance has not arrived after 15 minutes.
Does Pixel138 charge withdrawal fees?
Pixel138 does not charge standard withdrawal admin fees. Receiving banks may apply transfer fees per their institution policies.
What are Pixel138 withdrawal limits?
Withdrawal limits vary by method and account level. Current figures display in the cashier menu after login. VIP members may have higher limits.
Can I deposit using a company account?
Pixel138 only accepts deposits from accounts or e-wallets under the registered account holder name. Third-party deposits may be rejected and returned.
Is Pixel138 QRIS deposit instant?
Yes, QRIS deposits usually process in 1–5 minutes with successful scan and correct amount. Ensure banking app supports QRIS and connection is stable.
What if I entered the wrong deposit amount?
Transfers below minimum will not auto-process. Overpayments credit per received amount. Send transfer proof screenshot and contact official Pixel138 CS for manual correction.